78% of consumers surveyed by Accenture were frustrated by having to repeat the same information to multiple employees of the company or through multiple channels.

Customers expect companies to give them better service the longer they interact with them, personalizing communications to fit everything they know about the customer. But when companies don’t leverage data between channels, they look forgetful, incompetent, or even callous.

In this e-book, you will learn:

  • What omnichannel means in today’s digital landscape.
  • What can go wrong in an omnichannel customer experience.
  • How to humanize the omnichannel experience and personalize interactions with every customer.

Originally published at https://www.loginradius.com.

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When it comes to implementing customer identity, companies are faced with two options: build your own system or purchase a solution from a vendor.

More and more companies are realizing that their in-house customer identity system is either too expensive to maintain or no longer meets their needs (or both).

But despite these shortcomings, too many companies continue to pour resources into maintaining their in-house customer identity system because they are unaware of the value improvements, quicker implementation time, and significantly lower total cost of ownership (TCO) that a modern CIAM platform can provide.

Download this guide for an in-depth comparison of building vs. buying a solution, including:

  • Where a purchased CIAM platform can save your company money, time, and resources.
  • The long-term value improvements to your business operations as a whole.

Originally published at https://www.loginradius.com.

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Many companies give their customers a range of services through multiple websites and server-side applications. Often these domains and applications have their own identity management service that requires customers to register individually.

These services do not typically talk to each other, so the customer has to create an account for each domain or application.

Multiple accounts mean a poor customer experience and data silos for the company. Single sign-on (SSO) is a session/user authentication process that allows customers to authenticate with their credentials one time to get access to multiple resources.

In this data sheet, you will learn the key benefits of LoginRadius SSO:

  • Provide a seamless customer experience, with customers using a single identity to navigate multiple web and mobile assets.
  • Improve conversion as customers with an active session get easy access to other SSO-grouped properties.

Originally published at https://www.loginradius.com.

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Multi-factor authentication (MFA) has been gaining popularity as the simplest yet most effective tool to help businesses protect those digital assets while ensuring that their customers are who they say they are.

But not all MFA solutions are the same. For example, some vendors only provide the minimum requirements needed to meet compliance, and others subject you to hidden costs when it comes to deployment, operation, and maintenance.

Many traditional solutions also require extensive training and are incredibly error-prone, costing you time and productivity.

In this guide, you will learn about the criteria you should consider when evaluating a solution with multi-factor authentication

Originally published at https://www.loginradius.com.

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Authentication is the process of verifying that the user’s claimed identity matches their real identity. Improper implementation of this process results in vulnerabilities which are collectively categorized under Broken Authentication security risks.

At its core, broken authentication vulnerabilities are a consequence of poor credential and session management.

This guide discusses the impact of broken authentication through real-life case studies and offers measures on how to overcome these challenges. It will also help you understand:

  • What broken authentication is.
  • Identity attacks commonly used to exploit broken authentication.
  • The impact and risks involved.
  • The solutions to protect against broken authentication.

Download this guide to gain more insight into how LoginRadius consumer identity solution can fix broken authentication for businesses using adaptive MFA.

Originally published at https://www.loginradius.com.

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LoginRadius launches identity brokering to connect multiple service providers (SP) with different identity providers (IdP) for their authentication needs.

Now, businesses can configure IdPs of their choice and offer hassle-free social and custom login to consumers by delegating their complex SSO requirements to LoginRadius.

Additionally, the LoginRadius Identity Brokering service offers the following features:

  • Businesses can choose from the list of pre-configured IdPs or configure a custom IdP by selecting the supported protocol.
  • Businesses can choose from multiple SSO protocols that LoginRadius supports like SAML, JWT, OAuth for identity brokering.
  • LoginRadius supports both SP and IdP initiated SSO flows with SAML protocol.

In this datasheet, you will learn how Identity Brokering authenticates consumers using configured IdPs and take the load off businesses to do the same.

Originally published at https://www.loginradius.com.

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